Privacy Policy
1. Name and Contact Details of the Data Controller
This Privacy Policy applies to data processing by:
Data Controller:
Franconia Service LLC
2880 W Oakland Park Blvd, Suite 225C
Oakland Park, FL 33311
USA
Email: info@franconia-service.com
2. Collection and Storage of Personal Data and Type and Purpose of Their Use
a) When Visiting the Website
When you visit our website, information is automatically sent from your browser to our website server. This information is temporarily stored in a log file.
The following information is collected without your intervention and stored until automated deletion:
- IP address of the requesting device
- Date and time of access
- Name and URL of the accessed file
- Website from which access occurs (referrer URL)
- Browser used and, if applicable, the operating system of your device as well as the name of your internet service provider
These data are processed for the following purposes:
- Ensuring a smooth connection to the website
- Ensuring comfortable use of our website
- Evaluating system security and stability
- Other administrative purposes
The legal basis for data processing is Article 6(1)(f) GDPR. Our legitimate interest follows from the purposes listed above. Under no circumstances do we use the collected data to draw conclusions about your identity.
We also use cookies and analytics services when you visit our website. Further details can be found in Sections 4 and 5 of this Privacy Policy.
b) When Subscribing to Our Newsletter
If you have explicitly consented pursuant to Article 6(1)(a) GDPR, we will use your email address to send you our newsletter. You may unsubscribe at any time, for example via a link at the end of each newsletter or by sending a request to info@franconia-service.com.
c) When Using Our Contact Form
For inquiries, you can contact us via a contact form on our website. Providing a valid email address is necessary to identify the sender and respond appropriately. Additional details may be provided voluntarily.
Data processing for the purpose of contacting us is based on your voluntary consent pursuant to Article 6(1)(a) GDPR. The personal data collected through the contact form will be automatically deleted after the request has been processed.
3. Collection, Processing, Storage, and Disclosure of Data
Your personal data will not be disclosed to third parties except in the following cases:
- You have given explicit consent in accordance with Article 6(1)(a) GDPR.
- The disclosure is legally permissible and necessary for fulfilling contractual obligations under Article 6(1)(b) GDPR.
- There is a legal obligation to disclose the data under Article 6(1)(c) GDPR.
- The processing is necessary to protect vital interests under Article 6(1)(d) GDPR.
- The processing is required to perform a task in the public interest under Article 6(1)(e) GDPR.
- The disclosure is necessary to assert, exercise, or defend legal claims under Article 6(1)(f) GDPR.
4. Cookies
We use cookies on our website. These are small files automatically created by your browser and stored on your device (e.g., laptop, tablet, smartphone) when you visit our site.
Cookies do not cause harm to your device and do not contain viruses or other malicious software. They store information specific to the device used but do not personally identify you.
We use the following types of cookies:
- Session cookies: Temporarily stored and automatically deleted after you close your browser.
- Persistent cookies: Remain stored for a defined period to recognize previous interactions and enhance user experience.
- Analytics cookies: Help us statistically evaluate website usage and improve our services.
The legal basis for cookie usage is Article 6(1)(f) GDPR. Most browsers automatically accept cookies, but you can configure your browser to reject them or alert you before storage. Please note that disabling cookies may limit website functionality.
5. Analytics and Tracking Tools
We use analytics tools on our website based on Article 6(1)(f) GDPR to ensure an optimized web experience and evaluate visitor behavior.
a) Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to analyze and optimize website usage. The service uses cookies to collect user data such as:
- Browser type/version
- Operating system
- Referrer URL
- IP address (anonymized)
- Time of server request
The data is transferred to Google servers in the USA and stored. The IP address is anonymized (IP masking) to prevent personal identification.
To prevent tracking by Google Analytics, you can install a browser add-on from Google:
More information on Google Analytics and data protection can be found here:
Google Analytics Privacy Policy
6. Social Media Plugins
Based on Article 6(1)(f) GDPR, we use social media plugins to increase brand awareness. Responsibility for data protection compliance lies with the respective provider.
a) Facebook
When using Facebook plugins (like the "Like" button), a connection to Facebook servers is established, and user data may be transmitted. If logged into Facebook, interaction details may be linked to your profile.
To prevent Facebook from tracking your visit, log out of Facebook before visiting our website. More information is available in Facebook’s privacy policy:
b) Twitter
Our site includes Twitter plugins. Interaction data may be collected when you use them. If you do not want Twitter to track your visit, log out before visiting our website.
c) Instagram
Instagram plugins on our site may collect user data. Logging out of Instagram before visiting prevents data association.
7. Your Rights as a Data Subject
You have the right to:
- Access your data (Article 15 GDPR)
- Rectification of incorrect data (Article 16 GDPR)
- Erasure ("right to be forgotten") (Article 17 GDPR)
- Restriction of processing (Article 18 GDPR)
- Data portability (Article 20 GDPR)
- Withdraw consent (Article 7(3) GDPR)
- Lodge a complaint with a data protection authority (Article 77 GDPR)
To exercise your rights, contact us at info@franconia-service.com.
7. Your Rights as a Data Subject
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 (1) sentence 1 lit. f) GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.
If you wish to exercise your right of revocation or objection, simply send an e-mail to info@franconia-service.com.
8. Data Security
We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the status bar of your browser.
We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
9. Changes to This Privacy Policy
This privacy policy is currently valid and was last updated in February 2025.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current privacy policy at any time on the website at www.franconia-service.com/.